Policies

Petr’s Violin Shop Policies

  • All sales are final, unless otherwise agreed in writing.
  • There is no guarantee on strings against breakage for any reason.
  • We continually re-order strings to ensure their freshness, consequently, we will not accept strings returns or exchanges.
  • Trade-in policy:
    1. We allow up to 70% of the purchase price paid, as trade-in value towards another instrument of equal or greater value.
    2. The trade-in must have been purchased from the Violin Shop by the same customer requesting the trade-in.
    3. Only one-trade-in allowed per purchase.

      * Damage affects the trade-in value the percentage allowed shall be determined by the condition of the instrument trade-in.
      * The receipt received at time of purchase must be presented when trading in an instrument.

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